GENERAL INFORMATION
Click on any of the following subjects for more information:
PAYMENT POLICY FOR THE MOTORCOACH
GRATUITY AND YOUR DRIVER
PAYMENT POLICY FOR ITEMS OTHER THAN THE MOTORCOACH
DVD PLAYERS ON ALL HAGEY COACHES
FOOD and BEVERAGES
INSURANCE
HAGEY RETAIL TOURS AND EXCELLENT SOURCE FOR TRIP IDEAS
NEED A DEPARTURE POINT FOR YOUR GROUP
DRIVER SAFETY/COMFORT STOPS
HOW LONG CAN A DRIVER WORK TODAY WITHOUT A BREAK
WHY IS MY DRIVER NOT IDLING THE COACH
CHAPERONES OF YOUTH GROUPS
NEW YORK CITY
WHEEL CHAIR LIFT IN USE TODAY
PAYMENT POLICY FOR THE MOTORCOACH:
A $200.00 per coach deposit is due shortly after you receive your
Hagey Coach confirmation. Kindly put your confirmation number on
your check so money is applied to your charter trip. Final payment
for the motorcoach(es) is normally due 21 days before the trip.
The deposit is refundable up to twenty days prior to the trip. Payments
accepted via credit card or check.
GRATUITY AND YOUR DRIVER: If you feel your driver has provided you with exceptional service, and you wish to show your appreciation, you may extend a gratuity to him or her. The industry standard for motorcoach driver’s gratuity is $2.00 per person per day.
PAYMENT POLICY FOR ITEMS OTHER THAN THE MOTORCOACH:
Theater tickets, meals, sightseeing, and other reservations we may
have made on your behalf require separate deposits and payments.
Policies regarding payments and cancellations vary by vendors. Call
our charter sales department for details. We have a modest service
charge for making reservations; if you wish to make reservations
on your own to save on our service charge, we will help you with
contact names, phone numbers, and any additional free information
and advice, so your trip is always a success.
DVD PLAYERS ON ALL HAGEY COACHES:
Groups must provide their own movies. We are licensed by BMI and ASCP for movie
viewing so you do not have to worry about copyright laws. No "R" rated
movies with minors on board. Adult movies never permitted.
FOOD and BEVERAGES:
We allow food and beverage on our coaches if the schedule necessitates,
but ask you to keep the coach clean, and return it to us the way
you received it. We ask you to refrain from smoking on our coaches. All coaches have restrooms on board
INSURANCE:
Every time you charter our coach you are automatically covered by
our five million dollar accident/liability insurance policy.
Cancellation insurance for medical emergency conditions is available
for charter groups. Call for your brochure explaining various insurance
options.
HAGEY RETAIL TOURS AND EXCELLENT SOURCE FOR TRIP IDEAS:
Please click on our retail
tours to see a large sampling of exciting tours we offer to the
general public. If you see a tour you think your group would enjoy,
give us an email or call. We can change the date to fit your groups
schedule, customize the itinerary tailored for your group, all while
giving you a savings with a group charter rate.
NEED A DEPARTURE POINT FOR YOUR GROUP? If your
group does not have access to a parking lot, you are welcome to
use:
- HAGEY TRANSPORTATON CENTER: We have a large
fenced in lot for one-day or over-night secure parking. Our transportation
center is located in rural Franconia Township, Souderton, Pennsylvania
at 210 Schoolhouse Road, between Route 113 and Wambold Road. We
are just three miles from I-476 exit # 31, (Lansdale exit of the
Pa Turnpike). Directions.
We’ll have the coffee hot! Vending machines and restrooms
are available in our passenger waiting room area.
- MONTGOMERY MALL PARKING: If our transportation
center is not convenient, we offer group charter parking for one-day
trips at The Montgomery Mall on Rt 309 and Rt 202. Please park
in the Mall lot by Boscov's upper side near pole #17. Please park only in the designated area. Directions.
Over night parking is not permissible at the mall.
DRIVER SAFETY/COMFORT STOPS
Hagey drivers realize that your schedule is very important to
you, but even more important is your safety especially if you are
traveling long hours through the day or night!
If your driver makes a quick stop every 2.5 to 3 hours to use the
lavatory or to get a quick cup of coffee to go, it is for the driver
and passenger’s safety and everyone else using the highway.
HOW LONG CAN A DRIVER WORK TODAY WITHOUT A BREAK?
Drivers have a limit to how many hours they can safely work all
day and still legally operate a commercial vehicle on our nations
highways. Drivers are not permitted by the Federal Government
or Hagey Coach to work more than 15 hours per day; which is
divided between 10 hours of driving plus an additional on-duty
at
your service time of 5 hours totaling 15 hours of work each day.
Your driver needs off-duty
time for lunch and/or dinner, as part
of a break in the middle of a long day; this insures your driver
proper rest for the drive home. You may have to adjust your
schedule during the middle of the day, to allow the driver a
couple of hours of off-duty
time for rest and/or nourishment.
Lastly each evening the driver must be off-duty
9 hours to
secure the coach and sleep.
WHY IS MY DRIVER NOT IDLING THE COACH?
The driver may not be idling the coach for your comfort during
the day or this evening as Hagey drivers are instructed to follow
environmental regulations that prohibit motorcoaches from
idling while picking up or dropping off passengers in cities and
towns across the nation. We want to follow the law to avoid
fines. We also want to be good stewards of our environment.
CHAPERONES OF YOUTH GROUPS
One adult must remain in the rear of the coach when minors are
on board to monitor activity. If the schedule necessitates, eating
on the coach is permitted. Please have the youth treat our coach like it is your home or
classroom.
NEW YORK CITY
Please be supportive of your driver as there arey many restrictions and heavy traffic for commerical vehicles to consider when it comes to dropping off, parking and picking up passengers with a motorcoach in NYC and other large cities and towns across the USA and Canada.
Your desired drop off or pick up point may not be permissible. Your driver will attempt to match your desired drop off and pick up location, but only as commercial vehicle regulations permit.
WHEEL CHAIR LIFT IN USE TODAY
Please cooperate with the driver as he or she helps passengers
board the coach that need to use the wheel chair lift.
Federal regulations require us to board wheel chair seated
passengers first.
Regulations also require wheel chair passengers to disembark
last. Rest stops are to be handicap accessible.
HAGEY COACH INC.
210 Schoolhouse Road
Souderton, PA. 18964
(215) 723-4381 · FAX (215) 723-2642
DOT # 600844 PUC # A0111703
|
